1 reviews | Active since Feb 2017
BAD SERVICE
<p>I HAD NO LUCK ACCESSING INTERNET BANKING. i DECIDED TO PHONE FNB FOR HELP BUT THE LADY THAT WAS ASSISTING ME FAILED SHE WAS NOT FULLY INFORMED. I CALLED AGAIN ON TUESDAY TO SEE IF I CAN SPEAK TO A SOME ELSE BUT STILL NOONE IS ABLE TO ASSIST. INSTEAD OF BEING HELPED THE SUPERVISOR TOLD ME ALL COMPANIES HAVE TECHNICAL . MEANING THAT I HAVE TO BE OK WITH THE CHARGES.</p> <p>i AM READY DISAPOINTED AT THE SERVICE I RECIEVED. THE REF# RJ ********** 6947</p> <p> </p>
Good day Mr. lembede
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. lembede
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***