Bad Service

<p>Yesterday I went to FNB in Lambton to make a cash deposit around 13:42 pm in the afternoon.</p> <p>I was at the bank to make a cash deposit of R23000, I then took a deposit slip started filling in my details and I accidentally wrote R21000 instead of writing R23000 on the amount area but didn't notice immediately. In my hand I had R24000, when it was my turn I went to the Teller (Teller No ********** ), I gave her the deposit slip and took R1000 from the R24000 I had in my hand and gave the Teller the R23000 that I had came to deposit. As soon as she was done I took the slip, before I even got to the door I noticed that the amount on the deposit slip was R21000 instead of R23000 I went back to the Teller, asked her to recount the money I gave her, she said she had already dropped the money to the safe and couldn't count again. </p> <p> </p> <p><br />The teller went to call her supervisor for assistance and as he came he said he will only be able to count the money later that day when the bank closes. I couldn't believe my life, I demanded to see the footage as I was certain that I gave her R23000 not R21000. They said I should go wait outside they will call me when the footage is ready, I stayed outside for about 15 minutes then they called me. We went to see the footage and it wasn't clear enough for me to see what clearly happened during the deposit process. I then told them that I wasn't gonna leave the bank before the money is recounted because I wasn't satisfied by what I saw on the footage as it wasn't even clear. The supervisor said I can't stay until they recount, I should leave they will give me a call and tell me if the money is extra or not. Later that day I got a call from the supervisor telling me that he had counted the money and it balances.</p> <p> </p> <p><br />I am very certain that I gave the Teller R23000 and I really don't understand how come didn't she see that there was a mismatch on the money that I gave her and the money that was on the deposit slip.</p> <p> </p> <p>I'm very angry and I want this matter to be investigated. I can't be ****** day light at the bank. What ****es me off even worse is that why couldn't they recount the money while I was still there and why is the supervisor the one who will recount later. </p> <p> </p> <p>It would have been better if I got feedback after G4S or Fidelity has counted. I will rest if I see the footage from G4S or Fidelity of the deposit drops of yesterday 07 February 2017. I am so angry R2000 is a lot of money to be given away just like that.</p> <p> </p> <p>I want people to know that with FNB the Lambton branch, clients who make the same mistake as mine don't get notified by the Teller even when they see that the money they had received from the client is extra than what is on the deposit slip.</p> <p> </p> <p>I am very sure that the Teller would have told me if the money on the deposit slip was more than the cash I gave her.</p> <p><br />I am angry I cant even lie about it. Please give me my R2000 back.</p> <p> </p>