eE
ewald E

1 reviews | Active since Nov 2015

02 Feb 2017, 08:42

bad service

<p>Hi, good day my name is Ewald erasmus id nr ********** 185085, my arrangement with fnb is R300 a month, now I see they are takeing R300+R319+R330,90 from last year Nov, why are whe makeing arrangement with them if they just take money when then whant, that's bull****. I whant my money back, so can someone please phone me and tell me why are they doing it</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Feb 2017, 09:56
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)