Bad service
<p>i have a loan with FNB and i was nto working for 12 months. i mmediately i started working i made an arrangement for R250.00 with their lawyers. in Novemer i gave them authorisation to debit R250 on my account and told them salary will be early so on he 15th they must debit but didnt do that. Someone called me begining of this year i asked why they didnt debit they apologised and said will debit R250 on the 31 January 2017. yesterday FNB took R1799 on my account without my authorisation and it is for the second time since i opened thsi account. i want my money back today as i want to use it tomorrow. </p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)