bad service

<p>I tried to open a savings account with Fnb. I went to the Oasis mall, since they are not that busy. Only to find they have no cards to issue. That was my first frustration. The i went to the main branch. There i was assisted by Rebecca or i think thats her name. Very unhelpfull, rude and did not want to help me. After the whole song and dance, she opened the account only in the end to tell me that there is some block on my name. What that is i dont know. Now i did not get my card. Yesterday a lady from Fnb call, to tell me to upload the app on my phone to access phone banking, Why? you did not give an account? What is happening with Fnb? they used to be good. I will rather go to Absa. really, this is pathetic.</p>