CVdM
Corne Van der Merwe

1 reviews | Active since Sept 2010

12 Jan 2017, 19:33

Bad service

<p>I have been patient till now.....I went to FNB Centurion Pretoria to apply for cheque account to save my hard earned money, got there the service was excellent.... I was scored for a credit card with a mere limit of R500.00, this damn card has never reached me yet from 22/11/2016 till today, I went on holiday to Mpumalanga during festive season, asked card to be delivered to Mpumalanga branch by 22/12/2016, now I get an sms the card reached Mpumalanga branch.... I want this card delivered ASAP and that small pathetic limit to be reviewed!!!! FIX THIS!!!!!!!</p>

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Replies (3)
CVdM
Corne Van der Merwe's update12 Jan 2017, 19:38
Reviewer Update

I was willing to accept the R500.00 limit but need that reviewed

FNB (First National Bank)
FNB (First National Bank)'s reply13 Jan 2017, 08:50
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)

CVdM
Corne Van der Merwe's update15 Jan 2017, 19:32
Reviewer Update

Still no card