ZM
ZANELE M

1 reviews | Active since Jan 2017

10 Jan 2017, 20:43

Bad Service

<p>I have been on FNB connect sim for months now and from yesterday it has been realy inconveniencing me in terms of communication I cannot load airtime or data no communication has been sent to us regarding this mater, totally unaceptable.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jan 2017, 09:53
Official

Good Day

Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)