SM
Siphelele M

1 reviews | Active since Jun 2016

17 Dec 2016, 10:09

Bad service

<p>I don't advice anyone to use this bank im fed up total deduction on my account with communication and their call center my friend spend R 250 airtime no one is answering as he want to put a notice on his 32 days account so why they use this call centers because they are failing to do a good service to their customers</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Dec 2016, 07:50
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)