SM
Siphelele M

1 reviews | Active since Jun 2016

14 Dec 2016, 09:09

bad service

<p>Im not satified about the service for FNB yesterday i had a balnace of R 650 on my account but today in the morning when i check my balance its was R250 and i didnt get a message for the deduction I wonder why this happened is not a first time</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Dec 2016, 11:20
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)