1 reviews | Active since Nov 2016
Bad service
<p>07/12/16 time 13h30 . I went to FNB yesterday to ask for a bank statement the guy who was helping us Mdu Jaji(branch manager) while I was standing in a quee he asked me what help do I want I told him I need a bank statement then he told me to go outside at an atm I told him to come with me but he refused and told me that it is easy I will manage to do it myself I tried to explain to him I never done that before please come unfortunately he couldn't help so I told him it's fine if you don't want to help I will go to other branch and that exactly what I did. </p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)