BAD SERVICE

<p>In June i upgraded from smart account to gold cheque card and they said they send the card via post. I received the card and a week later i was called by FNBsaying the have sent me a card with a wrong expirey date which is 03/16. and they will send me a new and asked which branch can fetch the card i said i Claremont. Now it Nov/Dec i never received a call or sms about my card. Then on the 30 November i needed to purchase things online for my wedding i couldn't use the card coz it had the wrong whih has passed already. On the 1Dec i decided to go to the Claremont brach maybe my card was sent , got there and no card was there. I must say the service i received at the branch was excellent. I was very inconvienced by FNB card divion coz i had to order a new card and wait 5 days for the new one where as it was not my fault to begin with , they have sent me a card with the wrong date. Iam so disappointed with FNB. And i was unhappy and inconvienced very much. </p>