1 reviews | Active since Nov 2016
BAD SERVICE
<p>I called FNB AND MADE PAYMENT ARRANGEMENTS , THE PHONE WAS PUT DOWN IN MY EAR BY MALEBONE MEKGWE , I LOGGED A COMPLAINT ON THE 9TH OF NOVEMBER, 48HRS LATER NO RESPONSE TO THIS DAY NO RESPONSE. THIS MORNING DISPITE THE ARRANGEMENTS AN AMOUNT WAS DEDUCTED , I CALLED HAD PHOONES PUT DOWN IN MY EAR BY 2 CREDIT CARD COLLECTORS, HAD SACRCASIM AND ATTITUDE BY MLANJE CLEMINTINE , HOW ****ED AM I . IS THIS HOW FNB HELPS......</p> <p>NO ONE COULD HELP NO ONE!!!!!!!!!!!</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)