1 reviews | Active since Nov 2016
bad service
<p>I have experienced bad service from FNB. I had a complaint that I logged with the FNB premiere call center. They said they would get back to in 48 hours, this was on the 23rd of the month. I still have not heard from them, they have my cell, my email address and everything, still nothing. I called again today and I was told the person handling my complaint was on lunch and would get back to me. I'm still waiting.</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)