pM
paul M

1 reviews | Active since Nov 2016

28 Nov 2016, 17:18

bad service

<p>first national banking service is bad , i have been trying to contact their online banking call centre for an hour now just for them to reset my end user password . this unacceptable now my business is stuck cause i cant transfer funds to suppliers</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Nov 2016, 09:37
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)