RS
Ruthie S

1 reviews | Active since Dec 2013

24 Nov 2016, 08:38

Bad Service

<p>I moved my account from standard bank to fnb hoping for better service now i regret the day i made that decision i even convienced 2x of my colligue to move to fnb which they did but now i feel like am not even important at all . sim card from fnb its now my night mare fnb sent me to mtn , mtn sent me back to fnb because i do not have a life or work to do. am getting paid tommorow 25th i have accounts to pay and my sim story still not sorted , so today 24 nov 2016 i will be going to clear water i need them to close my account i will move it back to standard i will tolerate their service which is better than what am going through and i dont need to explain myself </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Nov 2016, 08:50
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)