1 reviews | Active since May 2016

23 Nov 2016, 13:45

Bad Service

<p>so i complained about the money that went off my account and FNB promised to come back to me,since that one call i have been waiting and i really think that is bad customer service you can not tell a client you will give g=feedback reagrding a compaint and the next thing i have to be the one contacting them back..</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Nov 2016, 14:48
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)