1 reviews | Active since Mar 2016
Bad Service!
<p>I called into the call centre and spoke to Lebogang who is rude and does not know how to assist me. She needs to be trained and practise first call resolution and because it was time for her to go home she did not want to help</p> <p> You guys don't live up by the logo "how can you help"</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good day Daffnie
I received a call from Wendy Adams who have an absolutely disgusting attitude over the phone. I asked to speak to her senior and she refused! She stated that she is the manager in that department and she cannot assist me. Absolutely shocking I don't understand why she even bothered calling me. I want her senior to call me with a resolution to my complaint
Good day Daffnie
I received a call from Wendy Adams who have an absolutely disgusting attitude over the phone. I asked to speak to her senior and she refused! She stated that she is the manager in that department and she cannot assist me. Absolutely shocking I don't understand why she even bothered calling me. I want her senior to call me with a resolution to my complaint