bad service

<p>Had no idea how changing credit card limit would be such a hustle, firstly there's no direct contact number secondly generated messages and not being responded to and eventually I laid a complaint and someone only then contacted me and nothing much was said but someone else will get hold of me of which I’m still waiting as its been over 48hours, I received a mail from</p> <p> from ********** giving me lame excuse saying she couldn’t get hold of me she doesn’t have correct contact number and how is that possible cause I get SMS notifications whenever I use the card must say I really don’t know how to make of this. when I opened up this account I sent through copy of proof off residential address but still my address is in correct how can one get something like this incorrect. Staff competency at FNB is seriously questionable . Can someone else apart from Bernadette Trompetter contact me and try and assist me</p> <p> </p> <p> </p>