1 reviews | Active since Nov 2016
BAD SERVICE
<p>I am still waiting for my limit increase on my credit card. The first time I went to the bank was on the 21 October and it was never done. Phoned on Monday 31 October they told me it was done, went to the bank again on Thursday 3 November and then it was still not done. Now I have been waiting 6 working days, are you telling me you are going to do the limit increase only on the last day? This is really bad service!!!!! </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)