1 reviews | Active since Jul 2015
Bad Service
<p>Subscribed for FNB Connect unlimited voice package. Having problem since day 1 with the sim card that is failing to register to correct network. Data connection is active but no voice connection. Logged complain via the website: ref ********** ********** . Received no feedback. Called the call center and was told that I must use vodacom as my sp when registering. Still not working. This is the second month now. Terrible service and unacceptable. Mobile number in question ********** 467. Cant receive OTP so mobile banking is impacted as well. No one should use FNB mobile network</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)