1 reviews | Active since Oct 2016
bad service
<p>Was easy taking a contract at FNB and even easier for them to deduct my account however, getting my Data and Airtime to be activated seems to be taking forever. Called the call centre to find out what exactly is going on and to my surprise I have been put on hold for 16 minutes with no resolution. Can somebody please call me back with some information as I am now considering to cancel this contract.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)