1 reviews | Active since Apr 2016

11 Oct 2016, 09:37

Bad Service

<p>Since 6am this mornign i have been trying to access my online banking, cellphone banking and FNB app. I cant do anything that has anything to do with FNB. My fnb sim cannot call out text or use data. What in heavans name is happening to fnb. I have had to friends try t contact all customer service numbers everyone gets cut out. How should we get in touch. I need fedback before the close of business</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2016, 14:34
Official

Good Day

Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)