1 reviews | Active since Sept 2016

22 Sept 2016, 14:20

Bad service

<p>I went to deposit money into my own account via the atm in tygervalley, when i got there the atms where all broken so i went.inside i stood in a long que keep in mind i have a 3yr old and a new born so i waited 30min just to be told when i got to teller that she will be charging me R60 to deposit money into my own fnb account i was shocked as its the first ive heard of this as at the atm i dont get charged at all. Im totally disquisted by the services. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Sept 2016, 15:36
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)