1 reviews | Active since Aug 2016
BAD SERVICE
<p>I STOOD AT FNB BRAAMFONTAIN FOR ONE HOUR WITHOUT GETTING ANY HELP, THE EMPLOYEES LEFT ME THERE FOR THAT HOUR WHILE ASSITING OTHER PEOPLE, THE BRANCH DONT HAVE STAFF AND THAT ASWELL ITS A PROBLEM BECAUSE CUSTOMERS ARE NOT GERTTING HELP. I WENT THERE AT 12:00PM BUT I STILL NEVER GOT ANY HELP TILL 12:58PM AND BY THEN I CAN SAY MY LUNCH IS OVER. DOES THAT MEAN I CAN ONLY GO TO FNB BRAAMFONTAIN ONLY ON WEEK ENDS AND MIGHT ASWELL BRING MY LUNCH BOX SINCE I GOING TO SPEND THE WHOLE DAY MOOS. I AM SO DIAPPOINTED IN THIS BANK AS A WHOLE TRUST. THEIR CHARGES ARE CRAZY WHEN YOU GO TO DISPUTE THEM NO ONE ASSISTS YOU OR IS IT HOW THEY RUN AWAY FROM SUCH COPLAINS AS I BELIEVE THEY ARE ROBBING PEOPLE. ONLY 5 PEOPLE I SAW WORKING IN THAT BRANCH I MEAN CHECK THE DATE, THE TIME OF THE MONTH, THE QUES.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Home Loans department who will provide you with feedback.
The reference number is **********
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** />Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Home Loans department who will provide you with feedback.
The reference number is **********
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** />Tel number: ********** (option one)
