JL
John-Michael Luciano

1 reviews | Active since Jul 2016

28 Jul 2016, 03:29

Bad Service

<p>I told fnb to cancel the optional debt protection on my credit card as ive paid it off they still debited me after ive sent numerous emails to them no one rep**** so i even called they kept on giving me a email address realy bad service just to cancel a simple policy </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Aug 2017, 12:33
Official

Good day Mr Radebe,

Thank you for taking our call earlier today in relation to the previously logged complaint.

We appreciate your feedback as a valued client since we can only grow and learn from your experiences.We will summarize all the views and update the relevant Business Units within FNB.

Thanking you.

Regards

Robert Bodiba

FNB: Complaints Resolutions Manager