1 reviews | Active since Apr 2015
Bad Service
<p>I loged a complain before with you the FNB:-) Reference number 963487. i open account at FNB Klipfontein i logged call 12 days ago they said they are going to send a card on 15-07-2016. i was told i must wait i will get it from my nearest branch i gave them a branch name. I was told i will get it sometime last week i must just wait for sms. i waited the whole week nothing but this week yesterday i got a sms says my Card is ready for collection in Klipfontein, But the Klipfontein Manager told me she sent a card to me 12 days ago how can it still be there if it was sent 12 days ago. i very ****ed and disappointed to FNB. My money is there i can't access it. Why must i pay for the card while i have it. i need my card this week to pay my dept.</p>
Good Day Zilukele,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 978420.
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
Good Day Zilukele,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 978420.
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)