CZ
Colete Z

1 reviews | Active since Jun 2016

25 Jul 2016, 07:54

bad service

<p>On the 19.07.2016 went to Fordsburg branch to get my bank account verified was nt Done called FNB Bussiness call centre more than 3 times given lot of excuses then today Spoke to Nicole who told me its not their fault I must wait for their system to do the verification sies .....</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jul 2016, 09:11
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

Thank you for taking our call earlier, as discussed we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 973463

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)