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ewald E

1 reviews | Active since Nov 2015

22 Jul 2016, 10:33

bad service

<p>Good day my name is Ewald Erasmus I'd nr ********** 185085, well this is the last time I write on hellopeter, fnb is STILL takeing money from my account, the last 3 weaks I wrote to hellopeter and I complained and complained I beg, I've ask nicely everytime when they phoned me they just said sorry I promise you they won't take money again afther we made arrangements for them to take money out off my account, so fnb took from last week R50 x 2, R75 x 2, R124 x 3, so I whant all the money what they took from me back in to my account today and if they ever take money out off my account just when they whant I'm going to changes banks, so please contact me and tell me what's going on, make me another promise which is not gonna happen</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jul 2016, 11:40
Official

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)