uM
unati M

1 reviews | Active since Jul 2016

07 Jul 2016, 09:56

bad service

<p>I app**** for fnb smart housing pension backed loan on monday 1/07/16</p> <p>And they have not helped me yet and i was told i have to wait for 3 months for an agreement to be signed.</p> <p>I called them on a daily basis and every time ithey tell me a new story!!!!!!!</p> <p>NOW AM THINKING TWICE OFF SWITCHING BANKS</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jul 2016, 10:35
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

Thank you for taking our call earlier, as discussed we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 958070.

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)