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ewald E

1 reviews | Active since Nov 2015

01 Jul 2016, 13:35

bad service

<p>Hi, my name is Ewald erasmus, I'd nr ********** 185085, and again I'm writting to FNB, u know I getting tired of FNB and there promises, afther my last report via Hellopeter one of the guys at fnb phoned me and he said to my sir I give u my word and I assure u FNB wil not take money out of your account and he said he stopped all my debitorders from fnb side to my account, so yesterday fnb took money from my account again, so what must I do now, because in 2 days they gonna take R300 from my account which the agreement was, so please can someone phone me and tell me what's going on with no empty promises.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jul 2016, 14:08
Official

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter your complaint is still in progress and you will hear shortly.

***

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)