NC
Neville C

1 reviews | Active since Jun 2016

30 Jun 2016, 11:52

Bad Service

<p>I app**** for a home loan, which FNB failed to match Nedbank. Home loans consultant never called me ONCE during the entire transaction. As a private client I expected more. </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jun 2016, 12:54
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

Thank you for taking our call earlier, as discussed we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint is 953587

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)