GS
Glenton S

1 reviews | Active since Jun 2011

28 Jun 2016, 14:33

Bad Service

<p>Hi can someone at FNB please just resolve this matter once and for all. I have been incontact with your housing sales department Maake, Molatelo sent him all the required documentation but I always have to contact him for feedback. Can someone who knows what is customer service please help so I can close this transaction once and for all. I do not know why you only respond to hellopeter instead of me your client.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jun 2016, 07:35
Official

Good day Rosto,

Thank you for taking the time to bring this to our attention. We would like to once again apologize for any inconvenience caused.

I have logged another complaint and it has been escalated to Housing Finance to contact you and rectify the matter, the reference number for the complaint is 951473.

Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)