1 reviews | Active since Sept 2010
Bad Service
<p>Today at 10.51 i went in to bank R150.00 teller number *** Felicity assisted me. I went into the bank cos i was depositing for the company and they want proof of banking.After the teller called me from the que she also called some other lady from the back of the que by name to assist her. She asked what service does that lady want and she explained.I asked her what about the people in the que she said this lady is doing small things which i responded that also im doing small thing by depositing R150 but i had to wait in the que. Not only did i feel disrespected by the teller calling to assist someone else in my presence also not concidering people who stand in ques,packed outside in the paying parking but i also felt that person next to me was invading my privacy as well.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephone conversation a formal complaint has been logged on your behalf and referred to the Branch manager who will provide you with feedback.
The reference number is 934813.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephone conversation a formal complaint has been logged on your behalf and referred to the Branch manager who will provide you with feedback.
The reference number is 934813.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
