Bad Service

<p>I have been trying to connect with my private banker for 3 days and he/she is never available. I phoned now and after holding for a substantial amount of time was put through to another lady. (Is the point of Private Clients banking not that you do not have to hold on for long?) I asked this person to please assign a new private banker to me and I was asked to hold on again.... then after holding on for a bit, I decided that it was a waste of my time, and put the phone down... Maybe through hellopeter, I can actually give FNB some business? </p>