1 reviews | Active since May 2016

11 May 2016, 16:24

Bad service

<p>I'v been updating my address 3 times and still Ihave to go into a branch to comfirm my address. This is very frustrating. I've received a phone call monday regarding my loan application, I've send all the relevant docs and still my loan application is not finalised.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 May 2016, 13:40
Official

Good Day Michelle,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 921379.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)