1 reviews | Active since Apr 2016
Bad Service
I have been waiting more than a month to get information on a debit order against my credit card, case number ***. The transaction just shows as a random number on my account statement and I can get no information on who this is being paid to. I cannot understand why this is taking so long, after many requests for this. Maybe I should move over to beep bank!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 915905.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 915905.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)