Bad Service

sent of behalf of my spouse <br> <br> Gardens Mall (Soweto) has a very bad service, I had a call opening a new account and the lady I spoke to didn't tell me anything but to go there with my proof of residence and ID, I did and they turn me back twice telling me they cant allow the proof of residence, I haven't been working for two years so I couldn't submit my proof so I had my dads proof and they still didn't allow that, they not even explaining what they need but they just telling me they don't accept it, with attitude, I have been referred by a lot of people but after today I don't want anything to do with I, they are very ***********.