jS
jose S

1 reviews | Active since Apr 2015

30 Apr 2015, 16:20

bad service

Poor assistance, unnecessary long wait for service, staff sitting chatting in offices only to receive help 5mins before closing time, a waste of 40 minutes than to be told cum back after the holiday

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2015, 09:24
Official
Hello jose.shub,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 676572.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)