ll
lindokuhle.mdakane lindokuhle.mdakane

1 reviews | Active since Aug 2017

10 Aug 2017, 09:06

Bad service

<p>I have been with this bank for years but I just noticed that they take me for granted and make me a fool. I transferred the money from my cheque card to settle the personal loan just entered a wrong ref number after realising that I called they log a call but all of the sudden when I'm doing a follow up they no longer seeing the money. I feel disrespected and taken for granted this is a lot of money</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Aug 2017, 09:12
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Your complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)