Bad service

<p>What a pathetic service ever met, on the 4th July 2017 visited FNB Randfontein, with the issue of my son's account were put on hold, which is no one can tell me why was put on hold for morethan a year, I was advised that within 48 hours will be sorted, today is the 18th and no one cares, or a courtesy call, according to consultant from Randfontein he said "the FLUID account are no longer available any more", WHY FNB didn't advice about that before? Meaning they don't care, I've tried to sort this for years, I went to Eastgate Mall, FNB Baragwanath, FNB Craddlestone to fix all this but no one can tell me what's the issue, FNB Baragwanath they told me to drive to Pretoria where I originally opened the account, as they can't help, All my account will be moved to one of your competitor. Thank you so much for what you call great service</p>