jJ
jacobslandi J

1 reviews | Active since Dec 2016

06 Jul 2017, 20:47

Bad service

<p>I am not very impress with fnb service, firstly two debit orders went off my account which I didnt authorise. No one could help me at the fnb branch in pinetown which I waited for 40 min. Then I had to phone customer care and waited for another 40 min on the line which no one answered... Which is unacceptable. The problem is still not sorted and lost a hour and half from my work. I need someone to reverse the debit orders for me, at the moment not a happy camper.</p>

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Replies (2)
jJ
jacobslandi J's update09 Jul 2017, 21:31
Reviewer Update

Thanks for the reply. Please contact me before 7:30 or at 13;00

jJ
jacobslandi J's update10 Jul 2017, 21:39
Reviewer Update

Still no response. Can your service be any slower.