BAD SERVICE

<p>I have got a Smart housing plan account with the First National Bank since 2013 and the account number is ********** 676911 which I got for a renovating a house that I bought. I have been struggling to get statements from them whether on the postage or throgh an email. The last time I got a statement was in 22 March 2016 after I made the request and did indicate to them that I request constant update as a person who has to know where do I stand with my payments but to no avail after that. I did send an email again requesting a statement on the 25 April 2016 but with no response up to date.</p> <p> </p> <p>This is very pathetic in terms of the service that I am receiving from this institution. </p> <p> </p> <p>892035</p> <p>***</p>