Bad service

<p>To whom it may concern,</p> <p>I took up the FNB funeral cover a couple of years ago and all has been well until i chnaged my invoice date, i specifically requested FNB to debit the amount on the 23rd of every Month, but lately the debit 3days before the 23rd.</p> <p> </p> <p>I requested the amount to be debited on the 23rd because thats when i will have money available in my account, my biggestes concern her is , who is paying for all the banking charges as the debit order obviously comes back unpaid and my name will be listed as a terrible payer for your mistakes?</p> <p> </p> <p>I honestly have a good mind to cancel the cover and I want my money back that i have paid towards the cover all these year.</p> <p> </p> <p>May i kindly get a response to my complaint. iether we cant the cover and give my money back or refund me for the bank charges that you charging me for your mistake and start debiting me on the agreed date.</p> <p> </p> <p>Your Sincerly </p> <p>disappointed customer(Londiwe Maluleka) ********** 097</p>