BAD service
<p>I went to do a debit card dispute on the 06/,06/2017. And they told me it's going to be in my account withun 5 business days, I called the customer services but they did not help me. On the 19th of June I went to the branch to get answers and they told me they have made a mistake and there is nothing they can do... I have been waiting for my money for more then 10 business days now. Worse part is that they don't tell me when will I get my money.. </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)