rT
rayana T
1 reviews | Active since Sept 2012
28 Jan 2015, 16:05
BAD SERVICE
I have tried endlessly to contact someone to sort out my insurance on my ipad device!!!! I received an SMS notifying me that my insurance was cancelled on the ipad yet my account keeps getting debited with R245.70 which is a ridiculous amount as R50 was agreed upon!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
28 Jan 2015, 16:27Hello rayana123,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 612576.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 612576.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply28 Jan 2015, 16:27
Official
Hello rayana123,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 612576.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 612576.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)