JM
JEETU M
1 reviews | Active since Mar 2013
15 Apr 2019, 15:19
Bad Servce from FNB call centre
Bad Service, they transferred me to three difference departments. In the end I spoke to the manager of the department ( PVT Clients) but the call got cut, no one return my call. total time on the cell phone 48min.
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
15 Apr 2019, 15:54Good Day Jeetu
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply15 Apr 2019, 15:54
Official
Good Day Jeetu
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
JM
JEETU M's updateReviewer Update
25 Apr 2019, 14:15Ref: ********** NF
Log a complaint on the 15 of April 2019 on hellopeter, got two phone calls from Fnb but my problem is still not sort out.
Phoned the customer service this week, spoke for 15min on the phone.
Total time on the phone with Fnb 64min
All i want is a statement and my refund due to me.
Very disappointed with Fnb.
Now i want to closed all my accounts with Fnb
JM
JEETU M's update25 Apr 2019, 14:15
Reviewer Update
Ref: ********** NF
Log a complaint on the 15 of April 2019 on hellopeter, got two phone calls from Fnb but my problem is still not sort out.
Phoned the customer service this week, spoke for 15min on the phone.
Total time on the phone with Fnb 64min
All i want is a statement and my refund due to me.
Very disappointed with Fnb.
Now i want to closed all my accounts with Fnb