1 reviews | Active since May 2016

29 May 2017, 10:43

Bad sercice

<p>We closed my daughter's cheque account today as we experienced that fnb is taking from my daughters account which fnb can not explain to us. Fnb says it is bank fees ut there was extra money taken without the initial aggreement</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 May 2017, 08:07
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Naomi Petersen

*** (option one)