CW
Chantel W
1 reviews | Active since Nov 2015
06 Nov 2015, 11:55
Bad scoring due to faulty online banking
As I understand, you can apply online to get a quote for a personal loan. I did that in Oct and at the end cancelled the app, with the reason \just browsing". with this app I got an interest rate of 17%. (I want to know what amount to budget for). Nowhere do they warn you that each app influences your profile/scoring badly. <br> 2 November I app**** online"
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Replies (1)
FNB (First National Bank)'s replyOfficial
06 Nov 2015, 12:25Hello Chantel.8,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 807202.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 807202.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply06 Nov 2015, 12:25
Official
Hello Chantel.8,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 807202.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 807202.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)