jB
jason B
1 reviews | Active since Sept 2010
04 May 2015, 15:08
bad poor worst service ever
Trying to get hold of my PRivate banker for 8 hours ... No response. Sent her two email and then called ... Waisted 25 minutes on my cellphone. <br> <br> Very disappointed in FNB in general. I call their normal call centre, spent another 30minutes on my cellphone only to be told that I must call them back.<br> <br> I'm definitely changing banks on my return from abroad.
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FNB (First National Bank)'s replyOfficial
04 May 2015, 15:18Hello Hadleyluke,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 677333.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 677333.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply04 May 2015, 15:18
Official
Hello Hadleyluke,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 677333.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 677333.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)