bad online service

I am writing as a long standing FNB client to express concern regarding an account that appears to have been opened without my clear consent.

I app**** for an overdraft facility, but to my suprise, a new current account was approved instead. I did not apply for this additional account, and I have never used it. despite this, I have noticed that monthly fees are being charged to this unused account.

I hereby request the immediate closure of this additional current account and full reversal of all related charges, as the account was opened in without intention